1. Introduction
These Terms and Conditions (“Terms”) govern the use of the Breezy Home Cleaning LLC website and any services provided by us. By using our website or booking a service, you agree to comply with these Terms. If you do not agree, please do not use our site or services.
2. Service Eligibility
You must be at least 18 years old to book a service. By scheduling with us, you confirm that all information provided is accurate and truthful.
3. Bookings & Scheduling
All appointments must be booked in advance through our website, phone, or scheduling platform.
Availability is subject to change and is not guaranteed until confirmed.
A confirmation email or text will be sent once the appointment is accepted.
4. Payments
All services must be paid via (credit/debit cards, online payment platforms).
Full payment is due on the day of service unless prior arrangements have been made.
We reserve the right to cancel or postpone services if payment is not received or if past-due balances exist.
5. Cancellations & Rescheduling
Please provide at least 24 hours’ notice to cancel or reschedule an appointment.
Less than 24-hour notice may result in a cancellation fee.
No-shows will be charged the full service price.
Recurring clients with repeated cancellations may be removed from the schedule.
See our full Cancellation Policy for details.
6. Access to Property
Clients must ensure access to the property at the time of service. If the cleaning team is unable to enter due to locked doors or other restrictions, it will be treated as a no-show.
7. Service Limitations
Our team will perform cleaning services as described, but we do not:
Move heavy furniture or appliances
Clean areas with hazardous conditions (e.g., mold, biohazards)
Perform services outside the scope of our training or insurance coverage
See our Disclaimer for more.
8. Satisfaction Guarantee
If you are not satisfied with your cleaning, please contact us within 24 hours and we will return to re-clean the affected area at no additional charge.
9. Liability
While we take the utmost care in your home, Breezy Home Cleaning LLC is not responsible for:
Pre-existing damage
Items not disclosed as fragile
Damage resulting from unstable furniture, fixtures, or improperly installed items
10. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page and are effective immediately upon posting.
11. Contact Information
For questions regarding these Terms, please contact us:
Breezy Home Cleaning LLC
P.O Box 157
Westhampton NY 11977
[email protected]
(631) 522-7033
Effective Date: 03/27/2025