1. General Disclaimer
While Breezy Home Cleaning LLC strives to deliver exceptional service, there are limitations and conditions that may affect the outcome of your cleaning.
2. Pre-existing Conditions
We are not responsible for damage or wear that existed prior to our service, including but not limited to:
Scratches on surfaces
Stains that cannot be removed with standard cleaning products
Broken or unstable fixtures or furniture
3. Fragile and Valuable Items
Clients are responsible for securing fragile, sentimental, or high-value items before service. We are not liable for:
Items not disclosed as delicate
Jewelry, cash, electronics, or personal belongings left unsecured
4. Pet Policy
While we love pets, we are not responsible for:
Pets escaping due to open doors
Reactions pets may have to cleaning products
Pet messes not disclosed prior to service
Please secure your pets or notify us of any special needs before the appointment.
5. Unsafe Conditions
Our team reserves the right to refuse service in homes with unsafe or unsanitary conditions, including:
Biohazards
Mold
Pest infestations
Aggressive animals
In these cases, the full service fee may still be charged if access was not possible.
6. Use of Products
We use professional-grade cleaning products that are effective and safe. If you prefer us to use your own products, please inform us in advance. We are not responsible for damage caused by products provided by the client.
7. Access Issues and Missed Appointments
If our team is unable to enter the property at the scheduled time due to client error (locked doors, no one home, etc.), this is considered a missed appointment, and the full fee may apply.
8. Limitation of Liability
To the maximum extent permitted by law, Breezy Home Cleaning LLC shall not be liable for any indirect, incidental, or consequential damages arising from our service.
Effective Date: 03/27/2025